Terms and conditions

Dear Guest,

We would like to inform you about our terms and conditions, which you need to agree to fully before making a reservation and/or staying at Guest House Pri Cesarju (every and all policies listed must be accepted) in order to ensure you an enjoyable experience.

1. Check-in & Check-out times

Check-in time is 16:00 to 22:00 (4PM - 10PM)

Check-out time is 06:00 to 10:00 (6AM - 10AM)

2. Reservation policy

When making a reservation, the website user undertakes to submit a valid e-mail address and authorizes us to use it for notifications in relation to the booking and confirming information. If the user is not available by e-mail or phone or submits a wrong or an invalid e-mail address, we reserve the right to cancel the reservation.

3. Payment and cancellation policy and options

Individual reservations (up to 2 rooms)

 1.       Option: “FREE cancellation – pay at the Guest House Pri Cesarju”

This payment and cancellation option is available only for reservations of up to 2 rooms (individual reservations). Reservations, completed with this option, can be cancelled without any cancellation fees up to 14 days prior to arrival.

In case of cancellation within 14 days of arrival or in case of no-show, total price of the reservation cost will be charged. Payment at Guest House Pri Cesarju (on the spot) is possible by credit card (MasterCard or Visa) or with cash (EUR only).

In case the guest wishes to pay directly at Guest House Pri Cesarju, the reservation still requires a preauthorization on guest's credit card before the reservation can be confirmed. 

 2.       Option: “Non-refundable”

Reservations completed with this option require full advance payment at the time of booking, no cancellations or changes are possible.

If the credit card information is incorrect or cannot be charged for some other reason, the Guest House Pri Cesarju is entitled to cancel the reservation. If the reservation includes contact details, the Guest House Pri Cesarju will inform the customer about this issue and ask for new credit card information.

Please note that if the guest cancels or modifies the reservation, or in case of no-show, the total price of the reservation will be charged.

4. Group reservations policy (more than 2 rooms)

Special payment and cancellation conditions apply for all reservations that consist of 2 or more rooms.

For reservations made more than 30 days prior to arrival, a mandatory 50% deposit is requested after the reservation is made. This deposit is refundable for up to 30 days prior to arrival, after which time it is non-refundable in the form of cancellation fee. Remaining 50% (or balance) payment must be settled at least 14 days prior to arrival and is non-refundable.

For reservations made under 30 days prior to arrival, immediate prepayment is requested in full amount and is fully non-refundable.

Proforma for pre-payment and additional information will be sent to the customer’s provided email by our Reservations team. Pre-payment is possible via bank transfer or credit card charge. If the customer’s provided contact data is invalid or not active, the Guest House Pri Cesarju is entitled to cancel the reservation.

5. Additional offer policy

All additional offer is available upon request and availability.

6. Guest House Policy

To ensure your enjoyment, the Guest House Pri Cesarju has a Commitment to Calm in guest rooms and public areas. Complaints from other guests about excessive noise can result in the noisy party being asked to leave the Guest House immediately with no refund.

The Guest House Pri Cesarju is a non smoking house in its entirety. A 200 € cleaning fee will be applied to your invoice for smoking of any substance.

We place particular pride on offering our guests clean rooms. You agree that excessive stains or damage to our property will result in a minimum 50 € cleaning fee.

Extra charges billed to guest room will be settled at time of check out.

Parking at our premises is at the responsibility of the vehicle owner and the Guest House Pri Cesarju is not liable for any damages.

Pets are not allowed.

Guest House Pri Cesarju, CESARSKI DVOR d.o.o, Tunjiška cesta 1, SI-1240 Kamnik · SI13809229.

All prices in the reservation form contain VAT and are in Euros.

We reserve the right to make any corrections to these terms and conditions due to clerical errors or errors of omission.